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Cost Certainty Pricing - Service to Meet Your Needs

March 31, 2015


We are very excited to launch our CCP – Cost Certainty Pricing - Program. We have heard from our clients how important cost certainty is in terms of claims costs to resolve claims. It’s important you know how much a consultant’s services are going to cost up front so that you can evaluate the cost benefit of retaining those services. It’s also important because there are no surprises on the back end. The invoice for services rendered matches the quoted up front cost. We think it is ground breaking as it addresses a number of key issues for you. Those being: knowing the cost of services of front and getting exactly what you committed to paying for.

Our objective in this new pricing initiative was two-fold:

  1. Provide a simplified method of deciding on the level of services you require AND provide you with certainty on how much those services will cost you. We’ve developed three levels of investigative services that will fit your needs depending on the claims objective you are looking to achieve. Cost Certainty pricing will provide three levels of reporting on files. Each type of reporting provides a different level of detail designed to meet a specific need or purpose.  These report levels are: Rapid, Summary and Comprehensive. 
  2. To decide what type of reporting you require you simply need to determine what matters to you.  When Time Matters, you need a rapid report.  When Understanding Matters, a Summary report gives you the details you require without a comprehensive engineering report. When the stakes are high and liability or quantum are significant issues in a complex loss, a comprehensive report will be suited to your claims objectives.


 

Beyond our reporting, however, the key feature of Cost Certainty Pricing program is knowing the fees for our services including disbursements before we get started. 

We will provide the option for a firm pricing on all our assignment when we are providing either Rapid or Summary reports.  At the end of the day, we want you to know up front the cost of our services. And we guarantee the invoice will match the quoted cost up front. Choosing this pricing option means you will never be surprised again by the invoice for professional services rendered. We specifically named this program CCP – Cost Certainty Pricing – because we think this is the feature that will be of greatest value to you. Of course, where it makes sense for you and your claims objectives, we can still provide services on an hourly fee for service basis, but now we can provide you with a firm price for your assignment including all disbursements, travel and everything except GST.  You will know what we intend to do and how much that will cost before we start.

Rapid Reports are stripped down reports with no fluff. Though short and succinct, they are designed to answer one or two key technical questions that allow you to be able to move forward with speed and confidence.

A Summary Report is similar to our normal reports but now it is focused on summarizing our opinion in an easily understood format that allows you to understand the issues relevant to your claim and take decisive action. This types of report will be perfect for you when you need to understand the technical aspects of what happened, but do not need a comprehensive report detailing all the aspects of our investigation.

Our third level of reporting – our Comprehensive Reports - are ideal for claims losses involving  large or complex losses, or instances where multiple parties are involved. These reports will only be suited for certain types of losses and won’t appeal to everyone. However, when the issues of a claim are complex, the quantum is high, or liability is in question and at stake, our Comprehensive Reporting will give you the confidence you need to understand your position and move forward with certainty.


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